Fulfillment Policy

Effective Date: December 23, 2025

At Mays & Mays Enterprise Inc. (“we,” “our,” “us”), we provide strategic, administrative, and leadership services to affiliated businesses and clients. This policy outlines how services are delivered and the responsibilities of each party.

1. Scope of Services

Services may include:

• Strategic planning and executive advisory

• Operational oversight and coordination

• Financial and organizational structuring support

• Brand standards and governance

Specific services are defined in written agreements prior to commencement.

2. Service Delivery

• Services are delivered through meetings, reports, consultations, and ongoing advisory support.

• Delivery format may include virtual meetings, written documentation, or in-person sessions as agreed.

• Timelines and deliverables are governed by contract terms.

3. Timelines

• Start dates and service cadence are defined in the applicable agreement.

• Ongoing services may be delivered monthly, quarterly, or as otherwise specified.

• Delays caused by client response time, third-party dependencies, or external factors will be communicated when possible.

4. Client Responsibilities

Clients and affiliated entities agree to:

• Provide accurate and timely information

• Respond promptly to requests for approvals or documentation

• Maintain compliance with applicable laws and regulations

• Fulfill all payment obligations per agreement

Failure to meet these responsibilities may impact service delivery.

5. Changes and Modifications

Any changes to scope, deliverables, or timelines must be documented in writing and approved by all parties. Additional fees may apply.

6. Cancellations & Refunds

• Termination terms are governed by the applicable service agreement.

• Fees for services already rendered are non-refundable.

• Prepaid or retainer fees are handled according to contract terms.

7. Policy Updates

This policy may be updated at any time. Revisions will be posted with an updated effective date.