Fulfillment Policy

Effective Date: December 23, 2025

Mays Holding Company (“we,” “our,” “us”) functions as an ownership and oversight entity rather than a direct retail or consumer service provider. This policy explains how administrative and strategic services are delivered where applicable.

1. Scope of Services

Services provided by Mays Holding Company may include:

• Ownership and asset oversight

• Strategic coordination across affiliated entities

• Administrative, governance, or reporting support

• Inter-company structuring and operational alignment

All services are provided pursuant to written agreements between the parties.

2. Service Delivery

• Services are delivered through internal coordination, reporting, advisory sessions, or documentation.

• Delivery format and cadence are defined by the applicable agreement.

• Mays Holding Company does not directly sell consumer products or provide retail fulfillment.

3. Timelines

• Service timelines are defined contractually.

• Ongoing services may be delivered monthly, quarterly, or as otherwise agreed.

• Delays caused by third parties, regulatory issues, or client response time will be communicated when possible.

4. Client & Affiliate Responsibilities

Affiliated entities and counterparties agree to:

• Provide accurate and timely information

• Maintain legal and regulatory compliance

• Respond to requests for approvals or documentation

• Fulfill financial obligations per agreement

Failure to do so may impact service delivery.

5. Changes and Modifications

Any changes to scope, responsibilities, or timelines must be approved in writing by all parties. Additional fees may apply.

6. Cancellations & Refunds

• Termination terms are governed by the applicable agreement.

• Fees for services already rendered are non-refundable.

• Retainers or prepaid amounts are handled per contract terms.

7. Policy Updates

This policy may be updated at any time. Updates will be posted with a revised effective date.